We try to give the best possible care and attention, however, if you have any problems or suggestions, please contact our Practice Manager, Mark Betkowski

Most problems are due to misunderstandings.

If there are still difficulties then please either discuss them with a doctor or take advantage of our Practice Complaints Procedure.

Click here to download our Complaints Leaflet.

Click here to download the leaflet on Bringing a complaint to the Health Service Ombudsman.

PALS: Patient Advice and Liaison Services

The function of the PALS scheme is:

• To provide sources of information about the NHS
• To address patients’ and their families’ concerns
• To resolve day-to-day issues on the spot
• Website: www.pals.nhs.uk/